Frequently Asked Questions
Here are some questions we get asked a lot, feel free to contact us directly if we can help you. We love to help.
How does a 3D Virtual Tour differ from a virtual tour?
A traditional virtual tour isn’t really virtual. It’s just a gallery of stationary panoramic photos. Although techniques vary, most traditional tours don’t allow the viewer to move around within the space. At the very most, traditional tours offer 10 individual locations to view the space. Traditional photographers use DSLR cameras to capture multiple photos which are then stitched together to form a panorama which is viewed from a player.
Our 3D virtual tours allow the viewer to explore the space in up to 200 locations that are seamlessly stitched together. We use high tech Matterport 3D cameras which have 12 cameras and sensors to not only capture photos but to create a polygon mesh. This mesh is rendered into a dynamic 3D model which can be explored online or even with a virtual reality headset such as an Oculus Rift! Plus, our 3D models also show a “Floor Plan View” as well as a “Dollhouse View” to allow the viewer to conceptualize the space.
How long does it take to scan a space?
It typically takes 35-45 minutes for every 1,000 square feet. Each individual scan takes about 1 minute.
What do I need to do before the appointment?
Tidy up property and disclose all highlighted features to cover. If you are providing a lock box please send the lockbox code or contact of person to meet on site prior to the scheduled shoot/scan. This information can be sent by text 720-443-1724 or email firstname.lastname@example.org and reference the address of property within message.
What do I need to do during the appointment?
Please close all toilet lids in bathrooms, open all window blinds, turn off all ceiling fans, and turn on all lighting fixtures.
You are not required to be on site while we scan or photograph the property. The scanning process can be time consuming and most real estate professionals either provide a lockbox code or unlock the property themselves then take off.
What if the weather is bad the day of my shoot?
We capture all our photos using a method that produces High Dynamic Range (HDR) Imaging, this means we are shooting multiple exposures to render a quality photo despite lighting conditions. Our 3D cameras also use HDR Imaging allowing the camera to adjust to changes in light so both light and dark areas can be captured at the same time. This means that a space is good for scanning even on cloudy days. As long as there is interior lighting, the finished project will look as good as a model created on a sunny day.
How do I embed the Virtual Tour on my website?
Embedding a model is very straightforward; it’s similar to embedding a YouTube video. Simply copy and paste the HTML code that we will provide. If you’re not feeling too tech savvy, we can help you.